Dunns staff have been out and about over the weekend supporting our trade and have returned with a number of observations on what some outlets are doing to tackle the Coronavirus impact.
Could you think about adopting some of these?
- Taking tables out to create more space and enable social distancing
- Increasing hand washing facilities – plenty of soap, for example – and insisting customers have to wash their hands on entry
- Develop your delivered offering – there are signs of footfall dropping but takeaway services such as Deliveroo have experienced a Coronavirus ‘boost’
- Adopting the use of vinyl gloves for all handling – making it as visible as possible will reassure customers.
- Wear gloves when taking card and cash payments to reduce hand-to-hand contact. Take a wipe to sanitise the card machine in front of customers.
Ordering Facility Preparation
Thanks to all those who have already got in touch. If you haven’t, don’t forget our preparation request to make sure you ensure that you have access to our online and mobile app ordering facilities in case a time comes where we have to redeploy staff in the business. To do this, please contact either your account manager or our head office on 01698 727 777 to register passwords.
We want to let you know that we are doing everything we can so that your businesses have the products that you need. We ask that customers continue to order responsibly on two fronts:
- 1. Don’t stockpile excessively.
We understand concerns but buying more than what is needed can sometimes mean that others will be left without. There is enough for everyone if we all work together
- 2. Reduce deliveries
We can understand this may seem contradictory to the above, but it’s not. By reducing deliveries we mean are you taking stock on a daily basis that you could take every 2-3 days or even every week instead? By reducing your intake of deliveries we will reduce the number of non-essential social contacts. Perhaps you could order a case of 6 rather than 3 bottles every couple of days, for example.
What would you like from us?
We welcome any feedback or suggestions that we can adopt to help you in the present situation. Please use the contact us form on our site to let us know.
We continue to pay close attention to the health advice being issued to us. To keep up with the latest, check out nhsinform.scot/coronavirus and follow official sources such as @NHS24 and @scotgovhealth on Twitter, as well as the unexpected breakout star of 2020 @jasonleitch, their National Clinical Director.