10 Jun 2021

Dear Home Delivery Customer,

What a year it has been.

It feels like it could be much longer than that since we opened up our range to home delivery for the first time in response to the Coronavirus pandemic.

Looking back, we are pleased that we could play a small part in the efforts to help feed the nation in those initial days and we are so grateful to you for signing up to our service.

As our platforms were designed for business to business transactions, we recognise that they may not have been as slick as you may be used to with larger consumer companies online.

Later in 2020, we launched our specialist beer and wine sites in The Beer Town and Wine Line and now we’re delighted to unveil a third in Dunns Pantry, making it easier than ever to find the food products you need for the home.

This new site will enable us to tailor the offering to your needs rather than the current position where it’s easy to become lost amongst our catering products.

What this means

From 5th July 2021, we intend to ‘switch off’ home delivery access to the Coldweb trade website and app and from that point, all orders should instead be placed on the new retail sites.

Your existing account on the trade platforms will then be removed. While registration is not required, you can create an account on the new Dunns Pantry site and to say thank you, you can get 10% off your first order with the code PANTRY10 at checkout.

This move will allow us to isolate and streamline the home delivery operation which will continue in the following post code areas:

EH: 48, 54
FK: 1-4, 6, 7, 9-10, 12
G: 1-4, 11-14, 20-22, 31-33, 41-46, 51-53, 64-69, 71-77
KA: 1-3, 6-7, 9-11, 13, 19-21, 25
ML: 1-6, 9, 10

Only Dunns Pantry food deliveries will be restricted to these areas. Outwith these postcodes, orders for drinks products via The Beer Town and Wine Line can be delivered by our courier partners, APC.

Thanks again for your continued support.

Click the links below to access the new specialist sites:

Dunns Pantry - One stop shop for restaurant quality ingredients:

The Beer Town - World craft beer and ciders

Wine Line - Specialist global wines